Effective Date: July 17, 2025
Welcome to YourPersonalStatement. These Terms of Use (“Terms”) outline the agreement between you (“User,” “Client,” or “you”) and YourPersonalStatement (“Company,” “we,” “our,” or “us”) regarding access to and use of our website, services, and communication tools.
By using our platform at yourpersonalstatement.pro, you agree to be bound by these Terms. If you do not accept any part of this agreement, you must not use our services.
1. Eligibility & Responsibility
1.1 Eligibility Requirements
To access and use the services provided by YourPersonalStatement, you must:
- Be at least 18 years of age or the legal age of majority in your jurisdiction;
- Possess the legal capacity to enter into binding agreements under the laws of the United States and, if applicable, your country of residence;
- Use the services for lawful purposes that comply with applicable academic integrity standards and institutional policies.
By registering, placing an order, or using any part of our platform, you confirm that you meet these eligibility criteria. If you do not meet these requirements, you are strictly prohibited from using our services.
1.2 User Responsibilities
As a registered user or client of YourPersonalStatement, you agree to the following responsibilities:
- Provide truthful and accurate information when submitting requests or communicating with our team or experts;
- Ensure that your use of the service aligns with your educational institution’s honor code or academic guidelines;
- Maintain the confidentiality of your account credentials and never share your login information with third parties;
- Accept full responsibility for all activities conducted under your account, whether performed by you or someone else;
- Avoid misusing the platform for fraudulent, harmful, or deceptive purposes, including impersonation or misrepresentation of intent.
We reserve the right to suspend or permanently terminate your access to the platform if we have reason to believe that you have violated these Terms, any applicable laws, or institutional codes of conduct.
2. Service Overview
2.1. Nature of Services
YourPersonalStatement connects users with qualified experts who provide educational assistance with personal statements and related academic materials. The services we facilitate are designed to support your academic and professional development by offering:
- Personalized feedback on structure, tone, and content of personal statements and application materials;
- Editing and proofreading for grammar, clarity, coherence, and stylistic consistency;
- Assistance with formatting according to specific institutional or program guidelines;
- Advice and guidance on how to address prompts, highlight strengths, and avoid common pitfalls;
- Support in planning and outlining statements to reflect academic goals and career aspirations.
- Other kinds of customized academic support.
These services are strictly educational and must be used in compliance with your institution’s policies. They are intended to help you improve your own writing, understanding of admissions requirements, and presentation of ideas—not to serve as a replacement for your original work.
YourPersonalStatement does not guarantee specific outcomes such as admission offers, scholarships, or academic awards, as success depends on many external factors beyond our control.
2.2 Service Delivery Channels
YourPersonalStatement delivers its services using secure and mutually agreed-upon communication channels. Depending on the nature of the service and your preferences, delivery may occur through:
- Email: Communications, drafts, and final documents are typically sent to the email address provided during order placement or registration.
- Secure file-sharing platforms: We may use Google Drive or similar encrypted cloud services for sharing documents when large files, version history, or collaborative editing is required.
- Direct messaging platforms: In select cases and with mutual agreement, communication may occur via platforms such as WhatsApp or another secure medium to facilitate quick updates or clarification.
It is the user’s responsibility to ensure the accuracy of the contact information provided. We are not liable for delays or data access issues resulting from incorrect or inaccessible delivery channels.
2.3 Service Provision Timeline
The expected timeline for delivering services is established during the order placement process and is based on the nature, scope, and urgency of the request. While we aim to meet all agreed-upon deadlines, the actual turnaround time may depend on several factors, including:
- The complexity and length of the requested service (e.g., minor edits vs. comprehensive rewriting);
- The availability of a qualified expert at the time of your order;
- The clarity and completeness of the information or materials you provide.
You will be informed of the estimated delivery date before confirming payment. If unexpected delays occur due to technical issues, expert unavailability, or force majeure events, we will notify you promptly and propose a revised delivery schedule.
In such cases, your explicit approval of the updated timeline will be required before the service continues. If you do not agree to the new deadline, you may request a cancellation or a refund in accordance with our Refund Policy.
Timely cooperation from the user—such as responding to follow-up questions or providing requested materials—is essential to avoid service delays.
3. Placing Orders
When placing an order through our platform, you:
- Confirm that all provided information is truthful, lawful, and complete;
- Understand that YourPersonalStatement will assign a qualified expert to assist with your request based on subject relevance and availability;
- Agree to pay any applicable service fees before work begins;
- Acknowledge that placing an order constitutes a request for customized educational assistance and is subject to our Refund and Privacy Policies.
We reserve the right to reject or cancel orders that violate academic integrity standards, contain unlawful content, or cannot be fulfilled due to technical or operational limitations..
4. Payments & Refunds
4.1 Pricing & Billing
All prices are clearly stated before checkout and must be paid in U.S. dollars via accepted payment methods listed on our site.
4.2 Refund Policy
You may request a refund within 14 days of service delivery under the following conditions:
- Work has not yet started;
- You were charged more than once for the same order;
- Delivery was significantly delayed due to our fault;
- The delivered work did not meet the confirmed, written requirements.
Refund requests must include clear justification. Approved refunds are processed to the original payment method. We may also issue partial refunds if appropriate.
Requests submitted beyond 14 days or without sufficient grounds may be denied.
4.3 Refund Request Steps
If you believe you are eligible for a refund based on the conditions outlined in our Refund Policy, please follow the steps below to submit your request:
- Send a Written Request
Email us at [email protected] with the subject line “Refund Request – [Order ID]”. - Include Required Information
In your message, provide the following details:- Your full name
- The order number or service ID
- Date of order placement and delivery (if applicable)
- A clear explanation of the issue and the reason for requesting a refund
- Any supporting evidence (e.g., documents, screenshots, communication records)
- Wait for Review
Our Quality Assurance team will review your request within 5–7 business days. We may reach out to request additional information or clarification. - Receive a Resolution
Once the review is complete, you will receive an official decision via email. If approved, the refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
If you disagree with the outcome of your request, you may reply to the decision email with the subject “Escalation Request” for a secondary review.
5. Intellectual Property
All content on our website—including text, design elements, and original materials—is the property of YourPersonalStatement or its content providers and is protected by U.S. copyright and trademark law.
6. Data Privacy
We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
While we implement reasonable security measures, we cannot guarantee absolute data protection over the internet.
7. User Conduct
By using our services, you agree not to:
- Use our services in violation of academic integrity policies;
- Misrepresent your identity or intentions;
- Upload malicious files or attempt unauthorized access to our systems;
- Infringe on the rights of others or break any applicable laws.
We reserve the right to investigate misuse and cooperate with law enforcement as necessary.
8. Third-Party Links
Our website may contain links to third-party platforms for reference or convenience. We are not responsible for the content, security, or policies of those sites. Use them at your own risk.
9. No Guarantees
All services are provided “as is” and “as available.” We make no guarantees regarding specific results, performance, or outcomes (such as university acceptance or scholarship approval).
We do not warrant uninterrupted or error-free service.
10. Limitation of Liability
To the fullest extent permitted by law, YourPersonalStatement shall not be liable for any indirect, incidental, or consequential damages—including loss of data or opportunities—arising from use of our services.
Our total liability will not exceed the fees paid by you for the specific service related to your claim.
You agree to indemnify and hold us harmless from claims or damages resulting from your misuse of our services or violation of these Terms.
11. Updates to Terms
We may revise these Terms at any time. Material updates will be posted on the website with at least 30 days’ notice. Continued use after changes take effect means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Delaware, USA. Any disputes will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction.
13. Severability
If any provision of these Terms is deemed unenforceable, the remaining provisions will continue in full effect. We will substitute any invalid term with one that best reflects the original intent.
14. Contact
If you have questions or concerns regarding these Terms, please contact us at:
YourPersonalStatement
📧 [email protected]
🌐 yourpersonalstatement.pro